SHIPPING, POSTAGE & PAYMENT

SHIPPING OF SMALL ITEMS (AUSTRALIA)

All items purchased through the Design Centre on-line store are shipped at a flat rate via Express Post. The items shipped through the Express Post Network should arrive on the next business day. You will receive a confirmation email with tracking details once the item is shipped. For more information on the Express Post network visit www.auspost.com.au

SHIPPING OF SMALL ITEMS (INTERNATIONAL)

Currently we do not ship items from this site to international locations. If you are interested in items and live outside of Australia please contact us for other options.

SHIPPING OF LARGE (FURNITURE) ITEMS

We can organise the packing and shipping of large furniture items to almost anywhere in Australia and the world. If you are interested in the purchase and subsequent shipping of larger items please contact us for a quote.

PRODUCT AVAILABILITY

While we aim to maintain stocks of all items on this site we may due to the variety, nature and material used for making the items be low on selected timbers or options. In the case of not having the stock of the selected items available we will contact you directly to offer an alternative or advise of the next available date.

A full refund will be paid if we are not able to offer your a suitable alternative or delivery timeframe

PAYMENT VIA PAYPAL

We choose PayPal to process your information and payments as it is Australia’s favourite way to pay online^. It’s a faster, easier and safer way to make and accept payments online and on your mobile phone. We’ll remember and safeguard your BSB and account number, and your credit and debit card numbers so you won’t have to type the details each time you buy online. And you can still choose which card you’d like to use every time. We also offer great Buyer Protection, and it’s free to sign up too! Visit www.paypal.com.au for full details.

^ When compared to other online payment systems and individual credit card brands. Nielsen report H2 2010.

OTHER PAYMENT OPTIONS

If you prefer to talk direct to our staff to make your purchase please contact us as we’re happy to arrange a number of different payment solutions.